Shipping & Delivery Policy
Thank you for choosing Jugal Sir Psycho Portal for your competitive exam preparation. This Shipping & Delivery Policy outlines how our online test series and digital study materials are delivered to you upon successful purchase.
1. Delivery Method
2. Delivery Timeframe
Upon successful payment confirmation through our payment gateway, you will receive instant access to your purchased test package. The access is automatically provisioned to your account within minutes. A confirmation receipt with access details will also be sent to your registered email address.
3. How to Access Your Test Series
- Visit our portal website: https://jugalsirpsycho.com
- Log in to your account using your registered Mobile Number / Email and Password.
- Navigate to the "My Tests" section from the top navigation bar.
- Locate your enrolled package (ALP, ASM, or Typing) and click "Access Test Series" to begin your mock tests.
4. Troubleshooting Access Issues
If you encounter any difficulty accessing your purchased tests after payment, please try the following steps:
- Clear Browser Cache & Cookies: Cached data can sometimes delay instant session updates.
- Use Mozilla Firefox: For the best exam simulation and battery rendering, Mozilla Firefox is recommended.
- Verify Credentials: Ensure you are logged into the exact account/mobile number used during purchase.
5. Technical Support
If you still experience issues accessing your content, our technical support team is ready to assist you. Please provide your registered mobile number and transaction ID:
- Support Email: jugalsironlineclasses@gmail.com
- Helpline Numbers: +91 74140 95095 / +91 72320 95095
6. Refunds & Cancellations
For details regarding refund conditions and cancellation terms for digital access, please review our dedicated Refund and Cancellation Policy.
7. Contact Information
Institute Address:
Jugal Sir Online Classes
Keshavpura, In front of MD Mission College,
Kota, Rajasthan - 324009