Privacy Policy
Welcome to Jugal Sir Classes ("we," "us," or "our"). We are committed to safeguarding the privacy and security of our students and users ("you," "student"). This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://jugalsirpsycho.com (the "Site") and utilize our online test series, educational tools, and video content services (the "Services").
Please read this Privacy Policy carefully to understand our data practices.
1. Information We Collect
We may collect information about you in the following ways:
- Personal Data: Personally identifiable information, such as your registered student name, email address, mobile phone number, city, state, and target exam preferences voluntarily submitted during account creation or test enrollment.
- Usage & Test Data: Automated logs collected during exam simulation, including IP address, browser type, test attempt timestamps, section scores, T-score performance analytics, and question responses.
- Financial Data (Payment Gateways): All purchases are processed via encrypted third-party payment gateways (e.g. Razorpay, PayU, PhonePe). We do not collect or store your complete debit/credit card numbers or UPI PINs on our servers. We only receive transaction status confirmations and reference IDs for account activation.
2. How We Use Your Information
We utilize your data to deliver a secure, seamless, and personalized learning experience:
- To create, authenticate, and manage your student portal account.
- To activate and grant access to purchased test series, PDF notes, and video lectures.
- To calculate test results, rank percentiles, and generate battery performance reports.
- To send critical account notifications, OTP verification messages, and password resets.
- To detect and prevent unauthorized multiple-device logins, cheating, and security threats.
- To comply with statutory legal requirements.
3. Disclosure of Information
We may disclose necessary operational data in the following restricted scenarios:
- Service Providers: Trusted third-party vendors who assist in hosting, SMS OTP delivery, and database operations under strict non-disclosure obligations.
- Payment Gateways: Direct communication with payment gateways solely for transaction verification.
- Legal Requirements: When mandated by court orders, judicial authorities, or law enforcement investigations.
4. Data Security & Storage
We employ administrative, technical, and physical security measures (including SSL encryption, secure salted hashing for passwords, and session protections) to safeguard your data. While we implement rigorous standards, please note that no internet transmission is 100% immune from external risks.
5. Data Retention
We retain your profile and test result history as long as your account remains active to provide continuous access to your performance scorecards and enrolled test packages.
6. Your Rights
You have the right to review, update, or correct your personal details at any time via the My Profile section. For account deletion or data queries, you can reach out to our privacy desk.
7. Children's Privacy
Our educational platform is designed for competitive exam aspirants aged 13 and above. We do not knowingly collect personal data from children under 13 without verified parental guidance.
8. Updates to This Policy
We may periodically update this Privacy Policy to reflect platform enhancements or regulatory changes. Any modifications will be posted with an updated effective date on this page.
9. Contact Us
If you have any questions, concerns, or feedback regarding our privacy practices, please contact us:
Jugal Sir Classes
Keshavpura, Infront of MD Mission College, Balakund puliya, Kota (Rajasthan) - 324009
Support Email: jugalsir1@gmail.com
Portal: https://jugalsirpsycho.com